Frequently Asked Questions

Everything you need to know about your beauty essentials.

How long will it take to receive my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.

What is your return policy for beauty products?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, even if the product has been opened.

Are Thin Lizzy products cruelty-free?

Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.

How do I find the right foundation shade for my skin tone?

We offer a comprehensive online shade finder tool and a 'Try It On' virtual feature to help you match our mineral foundations to your unique complexion.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Laybuy.

Can I track my shipment once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor its progress in real-time.